This is who we are. This is what we do…

August 25, 2017

Dear Palm Garden Family,

..and this is what it means to those we are fortunate to serve. Please read this “contact us” message that came through our website from Palm Garden of West Palm Beach:

Name: Joseph – Guest at PG/WPB
For whom are you inquiring? Self
How did you hear about us? Hospital
What are you interested in? Skilled Nursing

Comments
My name is Joseph, I am a Guest/Resident of Palm Garden of West Palm Beach. This is my second stay at Palm Garden of West Palm Beach and I am very happy to be here. It’s my home away from home. They are very concerned about my health and my welfare and take excellent care of me. The Staff is very kind and very knowledgeable. When I was here a year ago, I had a stroke and couldn’t walk, they taught me how to walk again and they got me home. I met up with my Cousin Ruby who lives here long-term, she loves it here as well. I was able to see my Cousin and her children and enjoy meals with her and enjoyed her company playing Dominos and talking about old times. They took care of all my needs here, no worries for me. My Children and Grandchildren even enjoyed their visit here. The Restaurant Dining is Five Star in a Family atmosphere. When I need care again, this is the place, Palm Garden of West Palm Beach. I love it here so much that I would consider giving up my house to stay here long term. I even received a Palm Garden Membership Card, and I am now a Palm Garden Member for Life.

Thank you for your splendid care, Joseph

Mr. Joseph receives his Palm Garden membership cardMr. Joseph used our own words to describe his experience: “Home away from home.” “Excellent.” “ Restaurant Dining”. “Five Star.” “ Family.”

We spend a lot of time talking about census enrichment- and that’s important so we can serve even more guests. But make no mistake: “They taught me how to walk again” and “now I am a Palm Garden Member for Life” these words from Mr. Joseph answer the question “Why?”

This is why we do what we do.

We are all members of the Palm Garden Family because we believe there is nothing better we could do with our time than to enrich the lives of those we serve- The Palm Garden Way “…it’s my pleasure.” And we are just so proud of our Palm Garden Family!

Kind regards,

Luke Neumann, Senior Director of Service And Relationship Development

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